Article 110, European Electronic Communications Code

Our Experience

Michael Hallowes, Managing Director: former Emergency Services Commissioner, Victoria, and National Director of Australia’s “Emergency Alert Program".  30-year veteran of operational policing in the UK, delivering successful digital services that transformed public safety, national security, emergency management and multi-agency interoperability.

Why Us?

We help you get it right first time.

Zefonar provides governments, agencies and suppliers with unrivalled access to a global network of operationally experienced specialist advisors in emergency alerting. 


Acknowledged skills in project design to delivery - representatives from the 11 countries attending our first European Collaborative Workshop used the simplified Zefonar workbook to quickly structure their Solution Design Specification around a clear set of Guiding Principles and Operational Requirements. 


We deliver a total package that combines people, process and technologies to achieve value for money outcomes for sustainable community safety.

Our Solution Design Services

Delivering unequalled public safety transformation

Zefonar Advisory (Zefonar) brings nearly 40 years of unrivalled hands-on leadership experience in successfully transforming emergency management, public safety and national security.

Zefonar is the only global advisory service that offers a proven outcomes-driven and requirements-led approach to future-proof the design to delivery of an effective Public Warning System.  Our objective is to help clients with “Getting it right first time”.  We focus on guiding national project teams along a clear programme trajectory to success.  Our tried and tested step-change formula helps accelerate both the crafting of a persuasive business case and full implementation of Article 110, European Electronic Communications Code by June 2022.

We are unrivalled specialists in this field, having led the project team for Australia to deliver one of the world’s most frequently used Public Warning Systems.  Partnered now with Public Safety Communications Europe (PSC-Europe), Zefonar provides multi-agency user-workshops to get you started and project assurance to keep you on track.  We are also ready to help with post-implementation evaluation to aid continuous improvement.

Throughout 2020, we will be running again our highly acclaimed series of facilitated workshops that guide Member States and Industry through the three critical steps for success:

1.  Overriding Design Principles and the Operational and Functional Requirements for an effective all hazards, all agencies Public Warning System platform that maximises the return on investment;

2.  The Governance, Policy, Regulation and Standards Framework and Funding Options, and

3.  Operational Readiness (business transformation of the Public Warning System user-authorities in readiness for the launch) and Community Education and Preparation (to prepare the population).  

Contact us now to discuss how our services can transform your public safety projects:

Email:    Web:    Mobile: +44 7973 253 999

Zefonar Advisory Limited

UK Registered Company 11323903

UK Crown Commercial Services, Framework Agreement Supplier of Digital Outcomes and Specialists 4 Services

Download our Solution Design Services document here.

Zefonar Advisory Ltd Services - February 2019 (pdf)


Recent Events and Testimonials

Upcoming Events

Upcoming Events

Upcoming Events



16 May 2019 Brussels

PSCE Workshop on Implementing Article 110 European Electronic Communications Code - Public Warning System - "Getting it right first time".

Critical Communications Russia

18 April 2019 Moscow


Upcoming Events

Upcoming Events


Commentary on our MD, Michael Hallowes:

"Acting Premier of Victoria, Peter Ryan commended the efforts of Victoria’s Emergency Services Commissioner, Michael Hallowes, who led the negotiations on behalf of the Victorian Government with all three major telecommunications carriers on behalf of all states and territories.

“The Emergency Services Commissioner has done an outstanding job working with Telstra, Vodafone and Optus to ensure all three major carriers provide this technology to Australia’s mobile phone users,” Ryan said.

“The degree of complexity in delivering technology cannot be underestimated, and we are very proud to see such a great outcome for the people of Victoria and Australia.”

Launch of "Emergency Alert" Phase 2 

24 September 2012

My Blog